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Viennatickets.com - Frequently asked Questions

At Viennatickets.com we are committed to helping you find Information and Tickets for the best classical concerts in Vienna. We try to keep our Information as accurate as possible and we are in constant contact with the organizers of the concerts.

 

Why book at Viennatickets.com?

 

At Viennatickets.com you can quickly and safely book tickets for the best rated classical concerts online. Viennatickets.com has existed since 2008 and has had thousands of satisfied customers. We are the official partner of all events, all tickets are official and authorized tickets.

 

Is my online booking at viennatickets.com safe?

 

Viennatickets.com uses an encrypted and certified SSL connection. Your payment will be processed fast and secure through Stripe, one of the leading online payment providers, without having to leave the site.

 

Is there a certain dress code for classical concerts in Vienna?

 

No, there is no special dress code for classical concerts in Vienna although Smart Casual is recommended.

 

What happens when a concert is canceled?

 

In the very unlikely event that a concert should be canceled, you will be informed immediately. You will then have the choice to either opt for a replacement date or get the cost of the tickets refunded.

 

How can I book a ticket at Viennatickets.com?

 

Simply select an event of your choice via the search mask or directly via "show all events". You will then see a short description of the concert of your choice and you can choose a date.

On the ticket page you can then choose the category, discounts (if available), the number of tickets and put them in your shopping cart by clicking on "add to cart".
In the checkout process all you have to do is enter your name (displayed on the tickets) and your email address (the cards will be sent to).

You can pay by credit card or Paypal, after the payment you can download the tickets directly, and your tickets will be sent by email to the email address provided by you.

You can see here how easy it is to book a ticket at viennatickets.com in a short video.

 

How do I get to my ticket?

 

Your ticket will be sent to the email address you provided. You can also download or print your tickets on our confirmation page after successful payment.

 

What should I do if I have not received a ticket?

 

In the unlikely event that you have not received a ticket by email, please check your spam folder. If you have accidentally deleted the email, or if they are not in your spam folder please contact us via email at [email protected] There is no need to worry, all bookings are stored in our system.

 

How do I choose my seat at a classical concerts in Vienna?

 

The choice of seats for classical concerts in Vienna works differently than you may be used to. Your ticket has a category but no seat number.

Most of the historical halls in Vienna have no fixed seating and therefore no numbered seats. Concert organizers sell tickets only in categories and you can choose your seat in your booked category.

 

What means of payment are available?

 

You can pay with all major credit cards, and Paypal.

 

Are additional fees charged at Viennatickets.com?

 

No. There are no additional charges, and all tickets will be sold at their original price, or even at a reduced price.

 

I have lost my ticket and / or confirmation mail, what should I do?

 

No reason to worry. Please contact us via email at [email protected] and we will send them to you again.

 

I bought a ticket but would like to cancel it now, what do I have to do?

 

If the organizer does not have any special cancellation conditions, you can cancel your ticket. please let us know promptly via email at [email protected]

 

What are the current Corona Safety Measures for classical concerts in Vienna?

 

Every guest must bring mouth-nose protection, which must be worn when entering the building to the seat in the concert hall. The mask can be removed when seated. However, it must be worn again when leaving the seat.
A minimum distance of one meter from people not part of your group should be kept at all times.
In the concert hall, a seat must be kept between guests that are not part of the same group, or a minimum distance of one meter.
last update: Jul 28, 2020
 



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